Shipping Information: Orders are processed within 3 working days after receipt. Your order will be shipped by your choice of UPS method and rate, and will arrive in 2-7 business days after processing.

Refund, Returns and Cancellation Policies: Cancellation of your order must occur within 24 hours of being placed: please call customer service at (281) 367-0555. Refunds are not given. You may exchange your purchase or establish an in-store credit.

Frequently Asked Questions:

How will my gift be shipped?

All Welcome Sweet Baby (TM) jewelry comes in a keepsake box, which is overwrapped with tissue, and then wrapped in white paper and bubble wrap. It is then placed in a new, sturdy brown cardboard box for shipping. Halbe Pro-Frames are wrapped with bubble wrap, padded brown paper, placed in its original box and then wrapped again before being placed in a new, sturdy corrugated cardboard box for shipping. Insurance is required on all shipping.

How may I place a custom order?

Please call Miss Lydia at (281) 367-0555 and leave a message. Miss Lydia loves talking with customers and she will call you back if you state a convenient time, and your time zone so that she does not interupt any important events or catch you as you are leaving your abode. I want to ask about other items for sale? Send an email to miss_lydia@auldandnew.com or call (281) 367-0555 to speak to Miss Lydia directly.

How can I find out about my order?

Email or call Miss Lydia.